Serenity Support

Why does sound stop when the screen turns off?

Check that background activity and notifications are allowed for Serenity in your device settings. Battery-saving settings may also stop background playback.

How many sounds can I mix at once?

You can play and individually adjust up to five sounds at the same time.

Where are my mix presets stored?

Your presets and app settings are stored locally on your device. They are not uploaded to a Serenity account or cloud storage.

How do I restore a purchase?

Open Serenity's Pro or purchase screen and select Restore Purchases while signed in to the Google Play account used for the original purchase.

How do I cancel a subscription?

Open Google Play, select your profile, then Payments & subscriptions → Subscriptions → Serenity → Cancel subscription.

How do I delete Serenity's stored data?

Clear Serenity's app data from your device settings or uninstall the app. This removes locally stored settings and presets.